Politique de confidentialité

Privacy Policy

Last updated: February 11, 2026

Sante Medivia operates this website and online store (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use our Services, make a purchase, or otherwise communicate with us.

By using our Services, you agree to the practices described in this Privacy Policy.

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1. Personal Information We Collect

When we refer to “personal information”, we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with us, we may collect:

Contact Information

* Name
* Billing and shipping address
* Phone number
* Email address

Payment Information

* Credit or debit card details
* Payment confirmation
* Transaction details

(Payment data is processed securely through third-party payment providers.)

Account Information

* Login credentials
* Preferences
* Order history

Device & Usage Information

* IP address
* Browser type
* Device information
* Pages visited
* Interaction with the website

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2. How We Use Your Information

We use your personal information to:

* Process and fulfill orders
* Provide customer support
* Send order confirmations and updates
* Improve our website and services
* Prevent fraud and enhance security
* Comply with legal obligations

We may also use your information for marketing purposes (such as email promotions), and you may unsubscribe at any time.

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3. Sharing of Information

We may share your information with:

* Shopify (our e-commerce platform provider)
* Payment processors
* Shipping carriers
* Marketing and analytics providers

These providers process your information only as necessary to perform their services.

We do not sell your personal information.

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4. Shopify Hosting

Our store is hosted by Shopify. Shopify may process certain personal information to operate and improve the platform.

You can learn more about how Shopify handles data at:
https://www.shopify.com/legal/privacy

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5. Data Retention

We retain personal information only as long as necessary to:

* Provide services
* Comply with legal obligations
* Resolve disputes
* Enforce our policies

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6. Your Rights

Depending on your location, you may have the right to:

* Access your personal information
* Correct inaccurate information
* Request deletion
* Withdraw consent
* Restrict or object to certain processing

To exercise your rights, contact us at:
support@santemedivia.com

If you are located in the European Union or United Kingdom, you may also lodge a complaint with your local data protection authority.

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7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no transmission over the internet is completely secure.

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8. International Transfers

Your information may be processed outside your country of residence, including in countries that may not have the same data protection laws.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

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10. Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

Sante Medivia
Email: support@santemedivia.com
Address: Via Paolo Borsellino, Sirignano, AV, 83020, Italy