Politique d’expédition
Shipping Policy
We offer free worldwide shipping on all orders.
Processing time:
Orders are processed within 1–3 business days.
Estimated delivery time:
Delivery times vary depending on the destination and typically range between 7–15 business days.
Please note that delivery times may vary due to external factors such as customs processing or local postal services.
If you have any questions regarding your order or shipping, please contact us at our support email.
Shipping Policy
At Sante Medivia, we are committed to delivering your order safely and efficiently.
Free Worldwide Shipping
We offer free worldwide shipping on all orders — no minimum purchase required.
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Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information.
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Estimated Delivery Time
Delivery times vary depending on your location.
Estimated delivery timeframe:
* Europe: 7–12 business days
* North America: 8–15 business days
* Rest of the world: 10–18 business days
Please note that delivery times are estimates and may vary due to:
* Customs clearance procedures
* Local postal services
* High seasonal demand
* Unforeseen logistical delays
We appreciate your patience and understanding.
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Customs & Duties
In some cases, international shipments may be subject to customs fees or import duties. These charges are determined by your local authorities and are the responsibility of the customer.
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Order Tracking
Once shipped, tracking details will be provided via email. Please allow 3–5 days for tracking information to update after shipment.
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Lost or Delayed Packages
If your order has not arrived within 25 business days, please contact us at:
support@santemedivia.com
We will investigate and provide a suitable resolution.
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Contact
For any questions regarding shipping or your order, please contact:
support@santemedivia.com