Conditions d’utilisation

OVERVIEW

Welcome to Sante Medivia. The terms “we”, “us” and “our” refer to Sante Medivia. Sante Medivia operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, as the customer, with a personalized shopping experience (the “Services”). Sante Medivia is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any referenced policies (the “Terms”), describe your rights and responsibilities when using our Services.

By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use our Services.

SECTION 1 – ACCOUNT & ACCESS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence.

To access certain features of the Services, you may be required to provide personal information such as your email address, billing information, payment details, and shipping address. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

SECTION 2 – PRODUCTS

We strive to display our products as accurately as possible. However, colors and product appearance may vary depending on your device and screen settings.

We do not guarantee that the appearance of any product will match exactly how it appears on your device.

Product descriptions may be updated at any time without prior notice. We reserve the right to discontinue products or limit quantities at our discretion.

SECTION 3 – ORDERS

By placing an order, you submit an offer to purchase. We reserve the right to accept or decline your order at our discretion.

An order is not considered accepted until payment has been processed and confirmation has been issued.

Please review your order carefully before submitting it, as cancellation requests may not be possible once the order is processed.

Returns and refunds are governed by our Refund Policy.

You confirm that purchases are for personal use and not for resale.

SECTION 4 – PRICING & BILLING

Prices may change without notice. The price charged will be the price displayed at checkout.

Prices do not include applicable taxes, shipping fees, customs duties, or import charges unless otherwise stated.

You agree to provide accurate payment and billing information for all purchases.

SECTION 5 – SHIPPING & DELIVERY

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control.

Once products are handed to the carrier, risk of loss transfers to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, product names, graphics, and design elements, is the property of Sante Medivia or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools. These tools are provided “as is” without warranties of any kind.

We are not responsible for third-party services or tools.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Sante Medivia is powered by Shopify. However, all purchases are made directly with Sante Medivia.

Shopify is not responsible for any aspect of transactions between you and Sante Medivia.

SECTION 10 – PRIVACY

Your personal information is governed by our Privacy Policy.

Because our store is hosted on Shopify, certain information may also be processed by Shopify in accordance with their privacy policy.

SECTION 11 – USER FEEDBACK

If you submit feedback, reviews, suggestions, or other content, you grant us a worldwide, royalty-free license to use and display such content.

You agree that your submissions do not violate any third-party rights.

SECTION 12 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate intellectual property rights, or to transmit harmful code.

We reserve the right to terminate accounts that violate these Terms.

SECTION 14 – TERMINATION

We may terminate access to the Services at our discretion.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted or error-free operation.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sante Medivia shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold Sante Medivia harmless from claims arising from your violation of these Terms.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by the laws applicable in the jurisdiction where Sante Medivia operates.

SECTION 19 – MODIFICATIONS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

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CONTACT

For questions regarding these Terms, contact:

support@santemedivia.com